Skill360 Australia – ISO Certification 

Confirmation that Skill360 Australia was the nation’s foremost supplier of employment and training services through its Group Training Organisation (GTO) and Registered Training Organisation (RTO) operations came when the company achieved certification under the following benchmarks:

• ISO9001 — Quality Management Standard
• ISO14001 — Environmental Management Standard
• AS/NZS — Health & Safety Standard

Companies, such as Skill360 Australia, that have been certified as meeting the requirements of these standards are found to have a consistency of approach in developing, implementing and improving the effectiveness of its quality, environmental and Occupational Health and Safety (OHS) management systems that enhances customer satisfaction by meeting customer requirements. What will it mean for Skill360 Australia in practice:

• Skill360 Australia will be obliged to be proactive in seeking customer satisfaction feedback;
• Work is processed more effectively and efficiently, reducing duplication of effort and therefore cost to clients;
• Internal procedures used by Skill360 Australia are regularly monitored and assessed by an independent third-party;
• It is a process of continual review, re-evaluation and improvement, measured against set targets.

Skill360 Australia operates in accordance with independently assessed and monitored written procedures to ensure the company delivers the service to the satisfaction and expectation of the customer/client. Skill360 Australia is committed to proactively seeking the views of customers in order to assess whether or not we need to make any changes in the way we operate.

In addition to voluntarily submitting its processes to accreditation under ISO9001, ISO14001 and AS/NZS4801, Skill360 Australia is also subject to strict government audit of its Group Training Organisation and Registered Training Organisation (RTO) operations.